FAQs

When do I receive my order?

When placing the order, a day of shipment is indicated.

I now see the longer delivery time of (a part of) my order. How can I cancel it?

If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service.

Can I customize my leather goods?

Absolutely! Personalize your piece with our vast selection of colors, materials, and accessories.

How do I care for my leather product?

Keep it pristine by following our easy leather care guide provided with every purchase.

How long does it take to receive my order?

We craft and deliver your bespoke leather goods within 15 business days.

What is your return policy?

You can return unused items within 15 days for a full refund.

Do you offer international shipping?

Yes, we ship our premium leather goods worldwide.

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